Updated: February 2022. Jersey Heritage strives to ensure that its services are accessible to people with disabilities. Jersey Heritage has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Accessibility on our website
We make available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows us to improve our compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
Enabling the Accessibility Menu
The accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
Jersey Heritage continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan www.jerseyheritage.org with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site.
Despite our efforts to make all pages and content on our website fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Here For You
If you are experiencing difficulty with any content on our website or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
If you wish to report an accessibility issue, have any questions or need assistance, please contact Jersey Heritage Customer Support as follows:
Phone: Phone: 01534633300
We know that we are not there yet and we still have some issues regarding accessibility, such as:
- PDFs, not all our content is in web format. We are working on changing our website to minimize the use of PDFs
- Some images do not have descriptions
- The design is low level contrast
- The tabs used on the Heritage Lets pages are not keyboard friendly and cannot be navigated using a keyboard
Accessibility at Jersey Heritage Visitor sites:
Jersey Museum & Art Gallery and Victorian House
Maritime Museum and Occupation Tapestry Gallery
Service, assistant and emotional support animals
Service, assistant and emotional support animals are welcome
Service, assistant and emotional support animals must be kept with you at all times and be identifiable as working. This includes a harness or lead which indicates their status and a high standard of behavior in keeping with the animal’s task and training.
If your service, assistant or emotional support animal is not a dog, please contact the accessibility team at email@example.com prior to your visit to avoid disappointment on the day.