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We have created this accessibility guide to accurately describe the facilities and services we offer all our visitors. It does not contain personal opinions as to the sites’ suitability for those with access needs.
 | The venue has its own carpark with 14 spaces and 1 disability designated parking space |
 | The route from the carpark is step free, level and hazard free |
 | The main entrance door is manual and exceeds the minimum width of 80cm and there is also a revolving door |
 | There is signage at reception using the international symbols to direct and assist users |
 | Full size passenger lift with sliding doors available |
 | Fully accessible unisex toilet available |
 | Standard toilets have step-free access |
 | Seating is available throughout the site |
 | Assisted listening/hearing loop available at reception |
 | Lighting levels are consistent and suitable |
 | Background noise is kept to the minimum |
 | Safe and quiet space available on level 2 |
 | Free entry for all visitors |
 | Facilities for assistance dogs to drink/rest available |
 | Disability awareness training has been provided to staff |
Site
- The site is free for all visitors. Charges are only made for copies of documents.
- We have a set of evacuation procedures.
- There is a cloakroom with lockers for visitors to store their bags and coats.
- Please note there are no baby changing facilities on site.
- There is a retail area situated on the ground floor which has flat level access from the main foyer
- The floor surfaces throughout the museum are a mixture of tile, carpet and wood.