You’ll provide great customer service, prepare drinks, process orders, help with food service, and keep areas clean and well‑presented.

What you need:

Some hospitality or customer‑service experience
Good communication skills and attention to detail
Able to work weekends and be flexible

Hours: Ad‑hoc shifts between 9am–5.30pm, with occasional evening events
Locations: Hamptonne, Elizabeth Castle, Mont Orgueil, La Hougue Bie.

£13.75 per hour.

Job Title: Catering Team Member

Department: Commercial Operations

Reports to: Café Manager

Reports in: None

Hours: Ad Hoc Contract

Based at: Hamptonne, Elizabeth Castle, Mont Orgueil, La Hougue Bie

Purpose of Role:

Looking for someone who has some experience of working in a catering environment, to work as part of a small team providing a friendly and professional service to visitors to the café and site.

Working hours:

• Working hours are between 9.00am and 5.30pm. Specific shift times vary depending on team size, location and time of year.
• Occasional evening work to cover events

Main Responsibilities and Key Result Areas:

1. Provide friendly and professional customer service

2. Ensure that the preparation and service of food is in line with our Food Safety program and to the required recipe and presentation standards

3. Preparation of hot drinks

4. Taking orders and processing them through the till

5. Cashing up tills at the end of each shift

6. Placing orders for food, drinks and packaging with suppliers as required, ensuring the correct stock levels are maintained

7. Ensure fridges and display areas are stocked up, following the stock rotation policy

8. Clearing, cleaning and setting up customer tables

9. Ensure the kitchen management plan is followed and completed on a daily basis, highlighting any issues immediately to the Group Café Manager.

Knowledge, Skills and Experience required:

The job requires:

1. Applicants must be able to work at weekends
2. Applicants must have access to email
3. Applicants must be reliable

Person specification	Essential	Desirable
Knowledge & Experience
Previous hospitality experience, ideally in a front of house role	y
Experience of working and dealing with people in a customer related environment	y
High standards and attention to detail	y
Skills
Excellent communication skills	y
Excellent interpersonal skills		y
Good customer care skills	y
Attributes
Ability to work on own initiative	y
Ability to manage own time	y
Enthusiastic with positive/can do attitude	y
Flexible in approach to work	y
Reliable	y
Other
Jersey resident for at least five years	y
Should be physically fit	y
Interested in the work of Jersey Heritage		y

Information

About Jersey Heritage